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Name of account provider: Kroo Bank Ltd

Account name: Personal Current Account

Date: 1 December 2022

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Fee Information.

This document informs you about the fees for using the main services linked to the payment account. It will help you to compare these fees with those of other accounts. Fees may also apply for using services linked to the account which are not listed here. Full information is available in the Terms and Conditions. A glossary of the terms used in this document is available free of charge.
Service
Fees
General account services
Maintaining the account
£0
Payments (excluding cards)
Direct debit
£0
Standing order
£0
Sending money within the UK
Faster Payments
£0
CHAPS payment
£20
Sending money outside the UK*
Service not available
Receiving money from outside the UK*
Service not available
Cards and cash
Debit card payment in pounds
£0
Debit card payment in a foreign currency
£0
Cash withdrawal in pounds in the UK
£0
Cash withdrawal in foreign currency outside the UK
Up to £200 in any calendar month.
£0
We charge 3% on any withdrawals over this limit.

[We won’t charge you for using ATMs overseas from the 1st April 2023 to the 31st October 2023.]
Overdrafts and related services
Arranged overdraft
24.9% EAR/APR variable
Unarranged overdraft
24.9% EAR/APR variable.

We will not charge more than £15 interest for any month.
Refusing a payment due to lack of funds
£0
Allowing a payment despite lack of funds
£0
Other services
Cancelling a cheque
Service not available
Obtaining a Kroo card
£0
Fee for a replacement Kroo card if you lose it
First two replacement cards
£0
Third and subsequent card replacement in a 12 month period.
£5
Delivery outside the UK.
£10

* For these purposes, the Isle of Man and Channel Islands are considered to be within the UK.

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Kroo Bank Ltd is a limited company registered in England and Wales with company registration number 10359002. Its registered address is LABS House, 15-19 Bloomsbury Way, London WC1A 2TH. Kroo is authorised as a bank by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (firm registration number 953772).

Kroo Bank Ltd specialises in financial services for retail customers. All eligible deposits are protected by the Financial Services Compensation Scheme up to £85,000 per customer.

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